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Mike & Brenda Kalt- Cary, N C
We used Tracy for both the purchase of our new home and the sale of our old house. I can't say enough about the job she did.
On the sale of our old house, she offered solid advice every step of the way and even acted as contractor for the repairs we had to make to the house before putting it on the market. We had an offer after only 3 days!
We were extremely impressed with her knowledge of the market and the real estate business in general. She is very computer-savvy and this meant that we were able to exchange information very quickly when needed.
If we ever needed to buy or sell a house in the future, we would definitely go with Tracy.
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Kathy & Ben Potter - Apex, N C
As out-of-town investors we, being experienced Realtors, were looking for a real estate agent that had a great reputation, fantastic knowledge of the area, and detailed market information that would help us make sound investment decisions. Ben & I are so thankful we found you. You never cease to exceed our expectations.
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Bruce & Rosie Ferrero - Wake Forest, NC
Dear Mr. Dill,
I am writing in praise of our real estate agent Tracy Santrock. Our optimistic hope when we came to Raleigh from CT on June 2 was to choose a new home in just one week. Tracy helped us to refine our list, and pointed out other places for our review. When we did choose our home in Wake Forest, my wife was very pleased when Tracy negotiated a substantial allowance on a kitchen peninsula which was not included with the home. Tracy also helped us greatly by attending property inspections, and arranging for a remote closing. Not only did we find our home in one week, we closed and started moving in on June 28! We think that Tracy is a fine real estate agent, and we will happily recommend her to others.
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Julia & Jonathan Wade - Cary, NC
I met Tracy Santrock on message board concerning whether or not to buy a home right away in the Triangle when relocating from out of state. She had impressively answered some posters' questions concerning schools in the area. I shot her an email with a few questions that my husband and I had about being first time home buyers and our concerns with moving from out of state. Tracy answered our questions quickly and thoroughly. She then maintained close communication with us while we house hunted online. She was always willing to answer questions and point us in the right direction with neighborhoods. Our subsequent house hunting trip in the Triangle was very well organized and efficient and we had our first home with her very skilled help. We felt so comfortable with her through the entire process and couldn't be happier that we stumbled across her online. We will continue to use her services with our future home sales and purchases.
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Maggie & Vince Hall - Fuquay Varina, NC
Having bought and sold many homes in our lifetime we know how to spot a great Realtor. Vince & I started working with another Realtor and met Tracy by chance. Her knowledge of the area, communities, and strong communication skills immediately told us we had a match. We also liked the fact that Tracy had experience working with Active 55 Adults.
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Tami & Ken Brook - Holly Springs, NC
Tami and I worked with Tracy for the sell of our home. We recently relocated to Atlanta, Georgia and cannot say enough about how well Tracy marketed our property. We were quite impressed by the combination of traditional and online marketing tools (such as internet syndication to multiple real estate portals, Realtor.com, print ads, the MLS, Activerain, Craigslist, Zillow, etc) to advertise our home, as well as the marketing creativity she demonstrated in doing so. More specifically, we were amazed the high quality of the virtual tour, professional photographs of our home, and we were touched by the charming, almost poetic description of our home that she included on her web site.
While it has been said that houses sell themselves -- in truth, it is wonderful, dedicated REALTORS like you who sell houses. Thank you again for everything."
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Kelly & Joe Monahan - Raleigh
We have known Tracy for the past 18 years. During that time, Tracy has proven to be honest, detail oriented, and the most attentive agent we've had the pleasure to work with. When she says she will do something - she does it. The clients we have referred to Tracy tell me how happy and fortunate they feel to have worked with her. Many have gone on to refer their friends and family to her. Working with Tracy provides us with the confidence of knowing that our clients will be given excellent, professional service. When it comes to your next house purchase, choose Tracy Santrock.
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Heather & David Schnieder- Cary
"As you may recall, we met a few years ago during an open house. Our first impression of you was that you were honest, hard working and dedicated to your profession. That impression was a correct one! From the moment you agreed to serve as our real estate agent, you treated Heather and me with respect and courtesy. You were honest and professional. In the end, you found the right home for us on a number of levels. You got the right price -- the right contract terms.
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Holly & Bob Cockle-Cary
"I am writing to you to let you know how pleased I was with your services. You sold my house in record time and made the whole process easy. I have owned other houses, but your knowledge, skills and caring personality made this whole selling process so much easier.
I had several other REALTORS come over to explain to me the way they plan to sell my house. When you came over, you showed me that you had a plan and knowledge to carry that plan out. You were very realistic and didn't make me a list of promises. Your personality and honesty is what made me choose you. You guided me and made yourself available when I had questions.
By selling my home you helped make another one of my goals come true. Please share this letter with Fonville Morisey and other clients that you may have. All REALTORS are definitely not alike. Tracy, you have skills! Thank You.
P.S. I have given your number to some friends who are interested in selling.
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Matthew Orlemanski-Cary
As expected from a first time home buyer, I was precautious in purchasing my home. I have lived in Cary for 12 years and always looked to find a house in the area, but wanted to make sure it was the right choice. Working with Tracy made this big first step very easy and exciting! She went above and beyond to help me understand the process and to make sure I was satisfied with my purchase. I can confidently say overall that the experience has been an excellent and memorable one for
me.
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Archna & Rakesh Anand- Cary (Amberly at Village Square)
It has been almost a year since we purchased our home in cary with Tracy's assistance. We were referred to her by a close friend.
Our experience was a very pleasant one. The best quality tracy has is that she listens and is in tune to your needs. She is not pushy and aggressive and yet guides you whenever the need arises.
We would recommend her to any prospective buyer without any hesitation.
Needless to say, we would use her services again if the occassion arises.
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Melinda Watson & John Malay -Cary - Carolina Preserve
We want you to know how much we appreciate all you did to assist us with purchasing a home in North Carolina. You were timely and responsive to all of our many communications by phone and email. The personalized website you ste up for us was extremely helpful in reviewing available properties. And the virtual tour you created of our potential new home was invaluable! We were also impressed with the professionalism of the people you referred us to in the purchase process.
Thank you again. We don't feel we would have been able to purchase a home from out-of-state(site unseen) without your relocation assistance.
We hope you have a good summer and look forward to being down in Cary soon.
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Jillian & Justin Bowlin - Cary
I wanted to let you know how much we apprecaite the help you provided and how hassle-free you made our buying experience. Until we met you I didn't see the need to use a Buyer's Agent. We had worked with 2 different Realtors in the past and you were world's above them. We had decided to do our own search of properties and call the listing agents. I believe your listing was the 6th property we viewed. I was so impressed with the plethora of information you had provided on comparable listings, tax prices, sales history etc. From that point Justin and I knew we wanted to work with you. As you know, we ended up buying your listing but I know that we would have been happy with your services if it had been someone else's listing as well. You were so patient with my many questions and so flexible with scheduling (thanks for showing on a Holiday). You could teach a lot of people about customer service. I will recommend you to ANYONE looking to buy and if we ever do decide to sell (certainly not in the near future) you will be the first person I call. Many many thanks!
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